If your item is broken, defective, or not what you purchased, you can seek a free replacement within 3 days of delivery. Please make sure the product is kept in its original packing and is in its original condition.

We may contact you to better understand the issue before issuing the replacement.

Important Note

For Customized Orders:

We print the cards exactly according to the information entered at the time of purchase. As a result, replacement, refund, or cancellation requests cannot be processed due to spelling errors or if you change your mind after placing the transaction.

To raise a replacement request [CLICK HERE- Replacement request form].

Refund/Cancellation Policy:

• If a refund or cancellation request is submitted after 3 hours of placing the order, no refunds will be provided.
• To make a cancellation or refund request, [CLICK HERE- Refund Request Form].
• Refunds will not be issued if your Phone does not support NFC capabilities.

Warranty Policy:

Your card is covered by a three-months warranty from the date of order delivery. The warranty is applicable under the conditions listed below:

Important Note: To use the tap feature, the smartphone must support NFC.

To claim your Warranty, [CLICK HERE].